Empire State University's Online Library is staffed by librarians who provide the following educational services:

• 24/7/365 help via live chat, email, and online form at Ask a Librarian, or by phone at 800-847-3000, ext. 2222;
• live, online, library skills workshops; and
• support for accessing materials.

The SUNY Empire librarians have also created and curated the following resources:

• 1.5 million+ digital works of art 
• 250,000+ ebooks
• Full-text journals and newspapers to support programs and courses at SUNY Empire
• Tens of Thousands of streaming films 
• Many guides focused on course assignments, research help, subjects or majors, and other topics such as citation or how to find academic journals
• 75+ search tools encompassing millions of full-text articles, reports, and other research materials
• hundreds of online tutorials and FAQs to guide students through the research process and the library’s many resources

Normal office hours are:

Immediate assistance is available Monday-Friday, typically until 7:00 p.m.  

Live chat is always available through our partnership with the AskUs 24/7 consortium of academic librarians.

For additional resources specific to graduate study, please visit the Library's Graduate Resources webpage.